Trusting companies that you cannot see or easily physically reach has to be the most challenging obstacle for the Internet visitor. We also recognize it's tough to know if a piece of merchandise will match your hopes and dreams until you can actually touch and feel it. That's why we are eager to take all of the responsibility for your satisfaction.
Our guarantee is very straightforward.
You have a full 10 days to view, touch, and feel your purchase. (Some products have special conditions. See product details for exceptions.) If you decide that the value of our service or our product does not match the price you paid, then notify us -- and you'll receive a complete and courteous refund within 7 - 14 days after your request.
Why we do this.
If you are curious why we put forward such a bighearted guarantee, here's the reason.
Approximately 75% of our business comes from return clients. Our company relies on it. Our Satisfaction Guarantee is one method we assist you to test us out and, in anticipation, turn you into one of our many return clients. It also guarantees that you will constantly get more value than you expected -- or else you'll get 90% refund!
No need to give an excuse.
There's no reason to give us an excuse or a lengthy explanation. Just advise us that you wish to return the product under our return policy guidelines and we'll refund your credit card -- or issue you a reimbursement check -- shortly after your request.
You have the last word.
In conclusion, we know that you'll find our products and services of the highest quality and value.
In any situation, you are the last word and we guarantee to value your choice... no excuses necessary! And if you request to return your purchase, we'll gladly accept it back with a light heart and a courteous tone!